
Start the record once. Carry it through care.
Dispatch coordinates the response, the crew documents care, and the patient history remains attached as the record moves forward.
The EMS operating system
A call starts in dispatch. Crews document care. QA reviews it. Billing moves the claim. Leaders see the result. LifelineIQ keeps that history intact from one team to the next.
18 modules for 18 kinds of work, all using the same agency history.


Inside LifelineIQ
Open any module to see the screens its team uses, the work waiting there, and the details carried in from earlier in the call.
Four connected journeys
The homepage shows the major handoffs. The Platform catalog keeps every module, screen, and capability available for a deeper review.
Explore all 18 modules →
Dispatch coordinates the response, the crew documents care, and the patient history remains attached as the record moves forward.

Reviewers see the chart, standards, findings, ownership, and follow-up without rebuilding the event from separate systems.

Coverage, coding, submissions, payer follow-up, payments, and patient service stay on the claim the biller is actively working.

Schedules, credentials, vehicles, inventory, service work, community activity, and leadership signals remain connected to their source records.
For IT and procurement
Review security controls, BAAs, integrations, data migration, training, support, and how module availability is documented before contracting.
Security & implementation →Encryption, access controls, MFA, audit logging, and BAAs.
NEMSIS/ePCR, CAD, clearinghouse, payment, and data-feed scoping.
Configuration, migration, testing, training, readiness, and go-live.
Included modules, prerequisites, and rollout sequence documented for the agency.

Software and service
Use LifelineIQ with your own team, or bring in ours for the daily revenue work. Either way, your agency and the billers are looking at the same claim history.
Continuity across the agency
Dispatchers, clinicians, reviewers, billers, supervisors, and leaders each need a different view. They should still be working from the same underlying story.
01
Dispatch starts it. The crew picks it up with the details already there.
02
Vitals, treatments, narrative, signatures, and review stay with the encounter.
03
The biller can see what happened, what is missing, and what the payer needs.
04
Collections, quality findings, staffing pressure, and readiness trace back to the work.
We will walk through those handoffs in the current product and show what the next team receives.